Second week over, one week to go!

April 5, 2008 at 3:41 pm (Bible, Biblestudy, Carepages.com, Faith, Father God, Friends, GI-tract, GLory, God, Grace, HPS, Hymns, Jesus Christ, King of kings, Lord, Mercy, Physicians, Prayer, Presbyterian, Religion, Salvation, Wintley Phipps, armed forces, atheism, atheist, book, books, child support, christian living, christianity, cities, court, deadbeat dads, devotionals, diets, discernment, discipleship, end times, eternity, evangelism, fellowship, forgiveness, free books, free cd's, free dvd's, grandkids, holy bible, homestead, law, lawyer, military, ministry, peace, pentecost, prayer, thoughts, faith, friends, reading, research, saints, sanctification, scams, schemes, scripture, sleeping, spirituality, toddlers, tribulations, walk with god, weightloss)

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I was glad when the clock said 11:30pm last night, my brain was fried!
To much information in this passed two weeks. One more week to go in the classroom, than I will move on to the floor for on phone training daily.

This passed two weeks we learned lots and lots of things about the orbit, satellites, TV’s, VCR’s, Receivers, coax cables, RCA cables, fiberoptik cables, all kinds of HDTV cables etc.. Lots of different scenarios of trouble shooting. Phone etiquette and call flow. To much to name here.

We were on the floor a few times for a couple of hours each time. But really it wasn’t enough to send us out there on our own just yet.

 

On Monday we will write our last test on trouble shooting. Than we will move on to Billing, scheduling techs to go out to customers, etc..

I found a very nice Mentor for me. Even though we shouldn’t stay with the same Mentor. I had it arranged so I can go back to her. If you would see that girl, you would think WOAH. Why you ask?
Well she is pierced on her nose, her  lip, her ears, everywhere visible. She has tatoos. She has a band around her neck like a dog collar. And the first time I was introduced to her, I was thinking……….”OH my Lord why her?”
I found out why…..she is absolutely one of the sweetest persons I met.

After my first Mentor session with her, she really pumped me up about myself. Later on she was the one who had to do the 7 mock calls with me. I was so relieved when I heard her voice on my phone. She even said right in the beginning “You know this is Amy?” I said with relief in my voice “YES!”

After we went through all those scenarios, she came into the room and gave me a sticker and it said on there ” I know you can do it!”
On Friday yesterday, I had her again as my Mentor on the floor, and afterwards she gave me another sticker, and it said on it “Hang in there!”
I told her “What’s with you, you used to work in a kindergarten?”  She laughed so hard about it!

 

We should never judge people from their appearance, and again the Lord taught me a lesson, didn’t He?
At the end of her mentoring me, she asked if I would mind coming in early one day next week. I told her no I am willing to come in. She talked to my teacher and on Monday she will let my teacher know when she is able to give me an extra two hour of mentoring this coming week.

She said “Andrea, you are so friendly and polite on the phone, and all this trouble shooting stuff, I will teach you. I will make you my star agent in here!”
When I was in her cubicle, I saw all the awards that she has for friendliness, customer calling in and complimenting her and other awards she has.

I am sure she will greatly improve my trouble shooting skills, as well as letting me have my confidence back. For some reason I lost confidence in myself and don;t know why.

Well, I know this is the Lord’s doing. I wouldn’t be surprised if she tell’s me in the next day’s that she is a Christian, because that is just how our Lord works!
Next week I will ask her how she feel’s about God and if she is a Christian. Perhaps she is not and God put me there to talk to her about Him.
Lord I promise I will do my best to bring you Glory and Honor!
If she isn’t a Christian, it would surprise me, but I would also know that this is a sign from the Father to evangelize her.

I tell her “Hey, you teach me about trouble shooting, and I want to teach you about our Lord!”

Sound’s good?

Isn’t our Lord fantastic? He knows and see’s our needs and he truly meets them!
I met so many nice people at this place, but she is standing out, at first by her outer appearance (and that could scare you off a bit), but than the beauty she has inside is so remarkable, incredible, and totally unexpected!!!

 

Also I know somewhere in the Bible it says something about you shouldn’t mark yourselves and I assume that means over-piercing your body and those tattoos.
But it also says, that all can come to Him, and whoever believes in Him shall have everlasting life. And we shall not judge anyone, because we will be judged the same way as we judge others!
I just love this young girl, who could be my son’s age, she is bright and intelligent, outgoing, super friendly, polite, and very caring and she can reach people like me who are stepping out afraid. Technology has changed so much. And it is hard for an older person like myself to learn all this things and terms etc.

I had so many bad experiences with my son and his girlfriend who are both in the same age like the people I meet everyday at my new job. And I see the difference of how mature these kids are. And that we can not judge a whole generation just on a few bad seeds, and I was about to. But this young adults I met at this job are wonderful, mature, intelligent, and great people!
Enough with the rambling Andrea, let’s get some housework done!

To all a blessed weekend :)

Andrea

 

 

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